Terms and Conditions of Sale

Last updated: May 13, 2025

These terms and conditions govern the sale of products through the website www.oneimpact.it, owned by ONE SRL, with registered office in [INSERT ADDRESS], VAT number [INSERT VAT NUMBER]. By placing an order, the user fully accepts the following terms and conditions.

1. Product information

All products displayed on the site are accurately described. Images are for illustrative purposes only and may differ slightly from the actual product.

2. Prices and availability

Prices are in euros (€) and include VAT, unless otherwise indicated. Shipping costs are calculated and displayed at checkout.

3. Payment methods

We accept the following payment methods:

Credit/debit card (Visa, Mastercard, American Express)

PayPal

Shopify Payments

Payments are handled through external secure platforms and the data is not saved on our systems.

4. Shipping and delivery

Shipments are made throughout Italy. Average delivery times are 2–5 business days from order confirmation. Any delays will be communicated promptly.

5. Withdrawal and returns

The customer has the right to withdraw from the contract within 14 days of receiving the goods. The conditions and methods are indicated in our Return Policy .

6. Responsibility

ONE SRL is not responsible for any damage resulting from improper use of purchased products or delays caused by third parties (e.g., couriers).

7. Applicable law

These terms and conditions are governed by Italian law. In the event of any dispute, the competent court is that of the consumer, if resident in Italy.

8. Contacts

For information, requests, or complaints, you can contact us at:

📧 customer.service@oneimpact.it